General Terms of Sale

Legal terms of sale on


The following words or phrases will have the following meaning as follows:
Specialpuzzle: registration pending.
Products: refers to all goods offered for sale by Specialpuzzle on the website
Buyer: Any individual or legal person wishing to make a purchase through the website

These General Terms of Sale are concluded on the one hand by "Specialpuzzle" and on the other hand the Buyer.


These General Terms of Sale are intended to define the contractual relationship between Specialpuzzle and the Buyer applicable to any purchase made through the merchant site

The acquisition of a property through the site implies an unqualified acceptance by the Buyer of these General Terms of Sale.

These General Terms of Sale will prevail over any other general or specific terms not expressly approved by Specialpuzzle.

Specialpuzzle. reserves the right to modify its General Terms of Sale at any time. In this case, the applicable General Terms of Sale will be those in force on the date of the order by the Buyer.

Characteristics of proposed property

These are digital Products which appear in the catalogue published on the site

Each Product is accompanied by a description

The majority of Specialpuzzle's Products are immediately available.

The images in the catalogue are as faithful as possible, but cannot ensure a perfect similarity with the product described, in particular with regard to the colours.

Any modifications made to the Product after purchase are made under the full responsibility of the Buyer.


The prices of the Products displayed on the site are final.

Specialpuzzle reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalogue on the day of the order will be the only one applicable to the Buyer.

No online payment fee from €5 of purchase.

Process and order validation

An "Add to cart" button is available on the details page of each product.

To order, the Buyer must imperatively have the legal capacity to contract and hold a valid personal bank card.

For minors, parental authority is required.

After having, from his cart, informed the required fields of the "Contact information" form and accepted the present General Terms of Sale, the Buyer must then confirm his order to be directed to the payment process.

The order can no longer be cancelled after the payment is accepted.

Specialpuzzle will validate the order by email and send the links allowing the download and / or online reading of the selected Products as well as the billing details.

In order to enjoy his purchases from the SPECIALPUZZLE site the Purchaser must be in possession of Tibo Software's Jigs@w Puzzle 2 app.

Purchases of Products are deemed firm and final and may not result in any exchange or refund.

Specialpuzzle reserves the option of not validating an order for any reason.


Deliveries are made by sending download links to the recipient's e-mail address indicated and to his customer account if it has been created.


The principle of non-withdrawal from the purchase of digital products is governed by article L221-28 of the French Consumer Code.


Payment terms

Payments will be made by credit card through the secure Paypal system which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and that no third party can read it during of transport on the network.


Specialpuzzle, in the online sales process, is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other involuntary problems.

Intellectual property

All elements of the site and Products downloaded by the Buyer are and remain the intellectual and exclusive property of Specialpuzzle.

The Buyer undertakes under these conditions not to reproduce, modify, alter the Products, without prior express authorization from Specialpuzzle and to exclude all transactions of transfer, resale, rental, exchange, and provision to third parties by any means.

Any simple or hypertext link is strictly prohibited without an express written agreement from Specialpuzzle

Under these conditions, Specialpuzzle grants the Buyer a personal and non-transferable right to use the Products for its exclusive use.

Privacy policy

In accordance with the provisions of Act 78-17 of 6 January 1978 relating to computer science, files and freedoms,
and the more recent provisions of the General Data Protection Regulations (GDPR): personal data collected by account and order forms is used only as part of the implementation of the services offered. They are not communicated to other third parties, if necessary, than technical providers likely to intervene on the site. Which are required to respect the confidentiality of this data.

Functional and management cookies

This site uses cookies to ensure its proper functioning and management. They cannot be deactivated.
They are not used for advertising purposes.

Audience Cookies

This site uses Google Analytics audience measurement and analytics cookies.

Google Analytics Privacy Rules

Continuing to visit this site is tantamount to full consent to this privacy policy.

Archiving? Evidence

Specialpuzzle will archive purchase orders and invoices on a reliable and durable medium that is a faithful copy in accordance with the provisions of Article 1348 of the Civil Code. Specialpuzzle's computerized records will be considered by the parties as evidence of communications, orders, payments and transactions between the Buyer and Specialpuzzle.

Dispute resolution

These General Terms of Online Sale are subject to French law. In the event of a dispute, jurisdiction is assigned to the competent courts (pending), notwithstanding the plurality of defendants or appealing for guarantee.